INFINITI Recognized in J.D. Power Sales Satisfaction Index

INFINITI Recognized in J.D. Power Sales Satisfaction Index | Syracuse, NY

Recently, INFINITI was recognized as one of the top brands in the yearly J.D. Power Sales Satisfaction Index. Although the brand faced challenges and setbacks due to supply chain issues and other disruptions, INFINITI still managed to outclass its high-end rivals in customer satisfaction.

The J.D. Power Sales Satisfaction Index considers six different factors when choosing the top brands. For instance, it looks at how customer’s rated their vehicle delivery experience, along with the dealer personnel, and the retail facilities themselves. The study also accounts for the functionality of the retailer’s website and the negotiation practices of the dealers themselves. And across all these categories, INFINITI earned a spot in the top two.

“We are proud of our INFINITI teammates and partners’ efforts to deliver an easy, safe, and satisfying car buying experience,” stated Jeff Pope, the group vice president of INFINITI America. “Despite significant challenges again this year, our retailers and team rose to the challenge and helped to keep our promise as a human-centric brand.”

INFINITI continues to hold true to its mission of being a human-centric brand. Recently, the automaker made buying a car online even easier with the INFINITI NOW program. This handy shopping tool lets you browse for vehicles online, specify how you’d like to build your car, and once you’ve placed your order, you can simply pick it up from a local retailer like INFINITI of Syracuse.   Come see for yourself why INFINITI has so many happy customers — visit us today at INFINITI of Syracuse.

INFINITI Q60 Wins the Vincentric 2021 Best Certified Pre-Owned Value™ Award

2021 INFINITI Q60 Vincentric Best Certified Pre-Owned Value Award | Syracuse, NY

The team of experts at Vincentric work to identify and calculate value in automobiles. Recently, they awarded the INFINITI Q60 with the 2021 Best Certified Pre-Owned Value™ accolade. Although one may assume that a luxury sedan wouldn’t be considered in a competition for the best value, Vincentric bases its reviews on the cost of ownership over five years, not the initial price. In that category, the Q60 excels.

When calculating the cost of ownership, Vincentric looks at costly things like maintenance and repairs, gas for the average 15,000 miles a year, taxes, and depreciation. They also account for something called opportunity costs, the amount of money that might have been spent on investments instead of buying the vehicle. According to the Vincentric study, the Q60 had a much lower cost of ownership than competing luxury coupes. It’s built to be long-lasting and crafted with quality in every aspect of its design, making it an excellent pick for buyers who want a CPO luxury vehicle.

With elegant design and multiple trim models to choose from, a pre-owned INFINITI Q60 looks sharp driving around Syracuse, New York. The 2021 Q60 is offered in both rear- and all-wheel drive, and comes with a long list of advanced safety tech. You’re likely to find similar amenities in previous model years, which boast luxury and sophistication at a great value.

Shop for a CPO INFINITI model at Lowery Bros. INFINITI of Syracuse.